BollywoodNaach Refund Policy
1. Overview
BollywoodNaach is committed to providing an exceptional experience for all attendees. However, we understand that circumstances may arise requiring a refund. This policy outlines the conditions under which refunds will be processed.
2. Refund Eligibility
Refund requests must be submitted in writing and are subject to the following conditions:
- Cancellation by Attendee:
- 30 Days or More Before Event: Full refund minus a 10% administrative fee.
- 15 to 29 Days Before Event: 50% refund of the ticket price.
- 14 Days or Less Before Event: No refund available.
- Event Cancellation or Postponement:
- In the event of a cancellation or postponement by BollywoodNaach, a full refund will be issued. Alternatively, tickets may be transferred to the rescheduled event upon request.
3. Refund Process
To request a refund, please email refunds@bollywoodnaach.com with the following details:
- Full Name
- Contact Information
- Order Number
- Reason for Refund Request
Refunds will be processed within 14 business days of the request being approved. The refund will be issued to the original method of payment used for the purchase.
4. Non-Refundable Items
Certain items are non-refundable, including but not limited to:
- Service Fees
- Processing Fees
- Merchandise or any add-ons purchased along with the event ticket.
5. Special Circumstances
BollywoodNaach understands that emergencies and unexpected situations may arise. We handle these cases on a case-by-case basis. If you believe you have a special circumstance, please contact us at bollywoodnaach_rahul@yahoo.com with the necessary details.
6. Transfer of Tickets
Tickets are transferable. If you are unable to attend, you may transfer your ticket to another individual. Please inform us of the transfer at least 48 hours before the event by emailing bollywoodnaach_rahul@yahoo.com.
7. Contact Information
For any questions or concerns regarding the refund policy, please contact:
- Phone: +91- 9910464896
- Mailing Address: BollywoodNaach 243, 1st floor Bharat Nagar
Ashok vihar
Delhi 110052 (India ) - 8. Policy Amendments
BollywoodNaach reserves the right to amend this refund policy at any time. Changes will be effective immediately upon posting on our website. Attendees are encouraged to review the refund policy periodically to ensure they are aware of any updates.
Thank you for choosing BollywoodNaach. We look forward to dancing with you!